Privacy Policy

Your privacy is a priority for the MuraProperty platform, operated by MuraProperty, Inc. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our platform. By using our services, you agree to this policy. Please read it carefully.

1. Information We Collect

We collect information to provide and improve our property management platform. The types of information we collect include:

• Personal Information: Name, email address, phone number, billing information, and other details you provide when creating an account or using our services.
• Property and Tenant Data: Information related to properties you manage (e.g., addresses, lease terms) and tenant details (e.g., names, payment history).
• Usage Data: Information about how you interact with our platform, such as pages visited, features used, and IP address.
• Cookies and Tracking: Data collected via cookies and similar technologies to enhance your experience (see Section 5: Cookies).

2. How We Use Your Information

We use your information to:

• Provide and manage our services, including account setup, lease renewals, financial tracking, and tenant communication.
• Process payments and manage subscriptions.
• Improve our platform’s functionality and user experience.
• Communicate with you, including sending service updates or responding to inquiries.
• Comply with legal obligations or protect our rights.

We only use your information for the purposes specified or for compatible purposes, unless we obtain your consent or as required by law.

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties that help us operate the platform (e.g., payment processors, hosting providers), bound by confidentiality agreements.
• Legal Authorities: If required by law or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We use industry-standard security measures to protect your information from unauthorized access, loss, or theft. However, no system is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze usage. Cookies are small text files stored on your device. Third-party cookies, such as those from Google Analytics, are used solely for performance analysis and not for advertising purposes.

• Session Cookies: Temporary cookies that expire when you close your browser, used to maintain security and navigation.
• Persistent Cookies: Stored until they expire or are deleted, used to remember preferences and track usage.
• Third-Party Cookies: Set by services like Google Analytics to analyze site performance. Visit Google’s Privacy Policy or opt out via their settings.

You can manage cookies through your browser settings. Disabling cookies may limit some platform features. For help, check your browser’s “Help” section or contact us at support@muraproperty.com.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Data provided during the alpha phase may be deleted or anonymized at the conclusion of testing, unless you request otherwise. When no longer needed, we securely delete or anonymize your data.

7. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information.
• Opt out of certain data sharing (e.g., for marketing).
• Request a copy of your data.

To exercise these rights, contact MuraProperty, Inc. at support@muraproperty.com. We will respond within the timeframes required by law.

8. International Users

Our services are currently available only in the United States. If you access our platform from outside the U.S., your data may be transferred to and stored in the U.S., where privacy laws may differ.

9. Accessibility

We are committed to making our platform accessible to all users, including those with disabilities. If you have trouble accessing this policy or our platform, contact MuraProperty, Inc. at support@muraproperty.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the platform constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy, contact MuraProperty, Inc. at:

Email: support@muraproperty.com

Last Updated: April 24, 2025 03:20:38 PM